Start the journey

Admission process

How to join us?

Lotus Behavioral Health’s Admissions Process

a reception area with a wooden reception desk

Intake process

Intake consultants are available now to assist you with scheduling an assessment

We conduct a complementary brief assessment over the phone to determine eligibility

We verify insurance benefits

We offer alternative treatment options and referrals, as necessary

The recovery journey can be a challenging and even scary time for many clients. Knowing this, we are committed to accompanying you and your family on this journey, every step of the way. It takes extreme courage to face the challenges associated with addiction and we are here to help.

How it works

When working with other healthcare and treatment professionals to place patients, we provide the highest standard of excellence in service to all parties. A qualified liaison will manage all logistics throughout the entire process. Your Lotus liaison will:

Receive benefit verification

Complete patient assessment

We verify insuranBegin the pre-certification process to receive treatment authorizationce benefits

Handle all communication with the insurance company. Does insurance cover the cost of substance use disorder treatment? In many cases, people are surprised to learn that their insurance plan provides coverage when they decide to seek treatment.

Many insurance plans cover some or all of the cost of treatment programs, although the coverage varies on factors including the state you reside in, your insurance company, and the specifics of your policy. Understanding the way your insurance plan impacts the cost of treatment can help you plan for a healthier future.

a room with a table, chairs, and a television

a room filled with lots of chairs and computers

Will My Health Insurance Plan Cover the Cost of My Treatment?

A substance use disorder is a medical disorder, so most insurance companies cover at least some of the costs of treatment under the mental health portion of their policy. 

Whether a rehab center is in-network is a big factor in determining coverage. Insurance companies have care providers and treatment facilities that are part of their network. If someone receives their care in-network, they are likely to have more coverage.When someone requires treatment for a substance use disorder, they will often need a referral or pre-approval from their insurance company.

Receiving an official diagnosis of a substance use disorder may be used by the insurer to determine how much coverage a policyholder would receive for services ranging from detox to inpatient and outpatient treatment.With many insurance policies, coverage is available for the basics of treatment. Aspects like deductibles and out-of-pocket maximums play a role in how much coverage is available for addiction treatment as well.

Non-Insurance Options

If your insurance doesn’t cover some or all of the costs of addiction treatment, options are available. Non-insurance options include personal financing or setting up a payment plan with Lotus Behavioral Health. Many treatment programs will work with self-pay patients to help them receive treatment in a way that’s manageable for them financially. At Lotus, we work with every patient to develop a cost-effective solution to their treatment process.

an aerial view of a building surrounded by trees

The Affordable Care Act and Substance Use Disorders

Two significant pieces of legislation expanded the provision of coverage for mental health treatment and substance abuse treatment. The first was the Mental Health Parity and Addiction Equity Act. More recently, the Affordable Care Act further expanded coverage for the treatment of mental health and substance use disorders. All plans offered through state insurance exchanges must cover behavioral health treatment and substance use disorder treatment. Marketplace plans can’t deny coverage or charge someone more because of any pre-existing conditions, including a mental health disorder or a substance use disorder.

The Affordable Care Act defines parity protections between substance abuse treatment and other benefits. If limits apply to mental health and treatment for substance abuse, they can’t be more restrictive than limits on any medical or surgical services. Limits included within the definition of parity protections are financial limits, treatment limits and care management. The specific level of benefits and coverage someone has depends on their plan and the state they live in.